Work at Home Job Source (https://www.workathomejobsource.com/) is now in search for a Virtual Telecommunications Call Center Agent to work in the U.S. only.

JOB TYPE: Full-time (Monday-Friday; Every weekend; Day shift); MUST be a U.S. citizen.

OVERVIEW: Address customer inquiries in a professional and courteous manner.

RESPONSIBILITIES:

• Handle customer inquiries in a professional and courteous manner.
• Provide accurate information to customers about products and services.
• Record customer information accurately in the system.
• Resolve customer complaints in a timely manner.
• Maintain customer records and ensure data accuracy.
• Identify customer needs and provide appropriate solutions.
• Follow up with customers to ensure their satisfaction.

QUALIFICATIONS/SKILLS:

• High school diploma or equivalent.
• 3 years of IP networking experience.
• Prefer IT background, specifically in Home Cable Troubleshooting.
• Experience in Zendesk, Ubiquiti, and AP troubleshooting.

JOB REQUIREMENTS: Computer, Internet, and a home office set-up.

PAY RANGE: $12.00-$30.00 per hour

TO APPLY FOR A CUSTOMER SERVICE AT HOME AGENT POSITION:

To start your journey as a Customer Service Agent, kindly visit https://www.workathomejobsource.com/.  Once there, click on the "Join Now" button and navigate to the Customer Service Work At Home Job Bank registry to become a valued member.

When submitting your resume, please remember to include the agent ID code WAHJSTanyaPhilip as a reference.