Virtual Customer Service – Technical Support, Nationwide

Mommy Jobs Online
Published
July 17, 2020
Location
The Colony, TX
Category
Job Type
Job ID
Virtual Customer Service - Technical Support, Nationwide
Job Industry
Customer Service
Skills
Must meet all job description requirements.
Education
High School
Education Requirements
Not Specified
Salary
$12.00
Pay Type
Hour
Street Address
Remote

Description

Mommy Jobs Online (mommyjobsonline.com) is now seeking Virtual Customer Service Support Reps. to join our workforce!

Do you love helping others? Are you a compassionate communicator, a problem-solver that can multi-task ? If so, then we want to hear from you.

Job Offers:
Paid training at $12 per hour
Competitive compensation of $13 per hour after 90 days of consecutive employment
Full Time Employment
We offer Medical, Dental, Vision benefits, comprehensive coverage with flexible options, including FSA and HSA and 401K
Paid Time Off
Fun team oriented remote environment, we believe in Employee Engagement and want you to have fun
Company discounts at restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and more
We offer varying schedules based on business needs
We offer ongoing training programs to advance your career
Mentorship programs to help you be successful

As a Work At Home Call Center Representative you will support our customers and provide solutions to their technical issues. We will rely on you to actively listen and be empathetic while you use your love of current technology, passion and creativity to resolve their problems and meet their needs in a timely manner.

Requirements:
Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs
Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.)
Are you available to work an 8-10 hr shift between the hours of 7:00 a.m. and 11:00 p.m. CST including evenings, weekends and holidays while having the ability to adjust to a change in schedule ?
Handle multiple computer applications at one time
Understand the concepts of navigation, search engines, downloading music, and other web based applications
Attend approximately five to six weeks of required virtual training on a fixed schedule that may include nights or weekends
Complete initial training with 100% attendance and a minimum 80% passing score on final training exam.
Ability to type 35 WPM while talking to customers
Successful completion of pre-employment assessments and a background check
A distraction free workspace that will allow you to meet our requirement of working independently without other parties being in the workspace during your scheduled shift. An area where no other parties would enter your workspace during your scheduled shift for any reason.
Be able to guard client information closely by ensuring that no cell phones, pens, tablets, devices that capture information are in the work area.
High Speed Cable Internet Service (10 megabits download and 3 megabit upload) from a reliable cable provider. Satellite internet not acceptable
High School Graduate or general education degree (GED) required
18 years of age or older

To Become An Agent

*Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.

​Reference agent id code MJOLSulee when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default

Job Requirements

Work At Home Call Center Representative you will support our customers and provide solutions to their technical issues. We will rely on you to actively listen and be empathetic while you use your love of current technology, passion and creativity to resolve their problems and meet their needs in a timely manner.

Qualifications

Technical aptitude with a confident familiarity of Smartphones, tablets, operating systems, PC and Macs
Minimum 6 months experience providing service to customers in some capacity (via phone, chat, in person, etc.)
Are you available to work an 8-10 hr shift between the hours of 7:00 a.m. and 11:00 p.m. CST including evenings, weekends and holidays while having the ability to adjust to a change in schedule ?
Handle multiple computer applications at one time
Understand the concepts of navigation, search engines, downloading music, and other web based applications
Attend approximately five to six weeks of required virtual training on a fixed schedule that may include nights or weekends
Complete initial training with 100% attendance and a minimum 80% passing score on final training exam.
Ability to type 35 WPM while talking to customers
Successful completion of pre-employment assessments and a background check
A distraction free workspace that will allow you to meet our requirement of working independently without other parties being in the workspace during your scheduled shift. An area where no other parties would enter your workspace during your scheduled shift for any reason.
Be able to guard client information closely by ensuring that no cell phones, pens, tablets, devices that capture information are in the work area.
High Speed Cable Internet Service (10 megabits download and 3 megabit upload) from a reliable cable provider. Satellite internet not acceptable

Apply
Get connected to pre-screened employers ready to hire you to work-at-home today! Visit us here: https://www.mommyjobsonline.com/join-now.html and select the work-at-home job bank portal of your choice based on your background skills to find work quicker.

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