Rapid Response Agent

Mommy Jobs Online
Published
May 27, 2020
Location
Bosler, Wyoming
Category
Job Type
Job ID
Mommy Jobs Online
Job Industry
Clerical / Administrative
Skills
Must meet all job description requirements.
Education
Bachelors
Education Requirements
Not Specified
Salary
$17.65
Pay Type
Hour
Street Address
telecommute

Description

Primary/Essential Duties and Key Responsibilities:

  • Provide in-depth support via phone, email or remote session 
  • Troubleshoot payroll and software issues from our clients & partners and guiding users through corrective steps
  • Enter and maintain customer call problem/description detail into CRM
  • Be empowered to make quality decisions as a Subject Matter Expert

Required Qualifications:

  • Strong decision-making, multi-tasking, analytical, verbal, and written communication skills
  • Strong relationship building skills and account management experience
  • Solid experience using MS Office and CRM systems.
  • Strong team player, positive attitude, and passion for providing World Class Customer Service

Preferred Qualifications:

  • Minimum 3 years work experience utilizing strong customer service skills in a professional setting
  • Ability to work in a remote setting and be a strong team player.
  • Experience supporting end users within a hosted, Software as a Service offering
  • Knowledge of Human Resources, Payroll, or Benefits
  • Experience in Banking, Logistics, Hospitality, or other customer focused industry

Physical Requirements:

  • The person in this position frequently communicates with internal teams and customers via phone, email and in person.

Pay: $17.65 / hr

To Become An Agent

*Please apply and register at mommyjobsonline.com.  Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.

​Reference agent id code MJOLrecruiterKateFoster8@gmail.com when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat -  https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default 

Job Requirements

Internet Computer and home office setup

Qualifications

Office skills and Able to follow detailed instructions

Apply
Get connected to pre-screened employers ready to hire you to work-at-home today! Visit us here: https://www.mommyjobsonline.com/join-now.html and select the work-at-home job bank portal of your choice based on your background skills to find work quicker.

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