Mommy Jobs Online is to be the front-line for interviewing candidates and customers alike. Customer Support Specialists exhibit passion for providing the best possible customer experience through each interaction and strive to always be improving.
Successful Customer Support Specialists have an open and positive attitude allowing them to celebrate the successes of the team, communicate proactively, and exemplify customer obsession.
In this role, you will:
Who you are
Flexible Paid Time Off | 401K - 5% Matching | Medical, Dental, Vision | 12 Weeks Maternity & Adoption
Pay: $19.00 per hr
Flexible work shifts available PT / FT.
To Become An Agent
*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLSulee when you register online.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default
Be an expert in our platform and help our customers and their candidates understand the value of our technology
Document and manage your cases for each Support interaction you have
Recognize, document, and alert leadership of trends in contacts and ongoing issues
Identify and communicate support process and product improvements
Delight each of your contacts with positive and encouraging interactions
A quiet and isolated space
Secure and reliable internet connection
Reliable and dedicated phone
The ability to accurately type at least 40+ words/minute
Ability to work a consistent schedule