Mommy Jobs Online (mommyjobsonline.com) is now hiring remote Customer Success Managers.
You will be working with our largest, high growth customers to ensure they are successful. You will do this by building strong relationships, helping them find long term solutions, and overcome any roadblocks. You’ll understand their goals, immerse yourself in their business, and give them the best practices to achieve success.
This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must.
The perfect fit will be highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, and the versatility to work on a variety of projects.
What We'll Love About You
What You'll Love About Us
Pay: $21.00 per hr
To Become An Agent
*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLsulee when you register online.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default
Run one-on-one, best in class calls with our customers
Strategize with customers on marketing strategies to drive growth
Become a critical voice on the team in iterating on our customer journey
Build strong relationships and brand loyalty with our customers
Design creative and new ways to connect with customers to fuel growth
Triage technical issues with the customer and the Postscript team
Maintain an expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge
4+ Years in a high growth customer-facing role
Passion for helping customers and being a teacher
Balanced - detail & process-oriented, while also a people-person
Deep understanding of e-commerce and e-commerce trends
Proactive problem solver who isn’t afraid to break things
Comfortable with ambiguity, grabbing the bull by the horns, and not being afraid to fail
Ability to make any customer smile and deliver a great experience
Receptive to feedback and quick to iterate
Several years of experience in a remote-first role