Mommy Jobs Online is a national leader in delivering services and solutions for business success. We are currently seeking a Customer Service Representative to assist in helping our Mortgage, Lending & Financial Services clients.
* This is a remote position. Must be able to work unsupervised
* Monthly bonuses based on performance
* Compensation is dependent on experience
Pay: $16.51 hr
To Become An Agent
*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLCarolH when you register online.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default
Ability to handle a high volume of phone calls (both inbound and outbound)
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Must be able to work M - F (8 hour days / 40 hour weeks)
Basic computer skills (Microsoft Office)
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills