Customer Advocate Baltimore, MD
Mommy Jobs Online (https://mommyjobsonline.com) is now in a need for
a Customer Advocate I to work virtually in the US. only.
JOB TYPE: Part-time; 20-30 hrs. per week. MUST be a U.S. citizen.
THE MISSION: Work on the phone all day to assist members and
physicians by responding to telephone and written inquiries in a prompt,
accurate, and objective manner. Conduct research. Spend approximately
90 of the scheduled time on the phone according to business needs.
High school diploma or GED.
6 months of customer service experience OR 6 months of experience
in an office environment.
Data entry and/or typing experience.
Interpersonal, verbal, and written communication skills.
Analytical and organizational skills and independent decision-making
9 months of customer service experience.
Experience working with various lines of business (i.e., CDHP,
Medicare, Wellness, and Disease Management).
Knowledge of medical terminology and anatomy.
Proven ability to learn quickly and adapt to change.
Referral preference given to applicants able to take and meet testing
JOB REQUIREMENTS: Computer, Internet, and a home office set-up.
Able to sit for long periods of time with scheduled breaks.
PAYMENT: $15.00-$25.00 per hour
TO BECOME AN AGENT:
Apply at https://mommyjobsonline.com and click on Join Now and select
the Customer Service Remote Job Bank Registry to get connected to our
remote customer service job positions.
Please reference agent ID code MJOLROXANNAG when you register online.
Mommy Jobs Online is accepting pre-screening interviews, so please call
(405) 418-6160 and ask for Kimberly.