Client Support Consultant (Roadmap)

  • November 30, 2020
  • By :
  • 0 Comment
Mommy Jobs Online
Published
November 30, 2020
Location
Virtual, DE
Category
Job Type
Job ID
mommyjobsonline
Job Industry
Customer Service
Skills
Must meet all job description requirements.
Education
None
Education Requirements
Not Specified
Salary
$12.00
Pay Type
Hour
Street Address
Virtual

Description

Mommy Jobs Online (https://mommyjobsonline.com) is seeking for someone to fill the position of a Client Support Consultant to work virtually in the U.S. only.

KEY ROLES:

Utilize professional oral and written communication skills to provide excellent Customer Service and Business Consulting services as assigned on both internal and external Customer projects. These assignments may include and are not limited to:

  • Business requirement documentation

  • Testing support and documentation

  • Customer Help Desk support

  • Policy and procedure documentation

  • Project management tracking

  • Help Desk support

  • Encompass Configuration

  • User Setup and Management

  • End User Support

  • Effectively prioritize and manage multiple tasks, priorities, projects, and deadlines.

  • Provide weekly status reports, time tracking, and communication on assignments utilizing Teamwork Project Management Software.

  • Problem solving, follow-through and resolution on assignments and issues.

  • Consult with clients and promote Roadmap enhancements and products; providing Sales support and focus on continued growth for the company.

PAYMENT: $12.00 per hour

Compensation package includes the following:

Competitive annual salary, Health, Dental, Life, and other benefits based on our company’s offerings.

TO BECOME AN AGENT:

Apply at https://mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent ID code MJOLTanyaPhilip when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1 (405) 418-6160 and ask for Kimberly.

Jobseeker Live Chat:

https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default

Job Requirements

JOB REQUIREMENTS: Computer, Internet, and a home office set-up.

Qualifications

Training is provided.

Apply
Get connected to pre-screened employers ready to hire you to work-at-home today! Visit us here: https://www.mommyjobsonline.com/join-now.html and select the work-at-home job bank portal of your choice based on your background skills to find work quicker.

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